Legal
Terms & Conditions of Sale
1. About Us
CellSync Limited is a company registered in England and Wales. Company Registration Number: 17091767. UK VAT Registration Number: GB 516094693. Registered address: 128 City Road, London, EC1V 2NX.
support@cellsync.co.uk | cellsync.co.uk
2. These Terms
These Terms & Conditions of Sale apply to all purchases made through cellsync.co.uk. They form a legally binding contract between you and CellSync Limited.
By placing an order, you agree to these Terms.
3. Eligibility
You must be at least 18 years old, provide accurate information, and use a valid payment method to purchase from us.
4. Products
We take reasonable care to ensure product descriptions are accurate. Images are illustrative only and may vary.
All products are subject to availability.
Our skincare products are cosmetic and not medical treatments.
5. Pricing and Payment
All prices are in GBP inclusive of VAT unless stated otherwise.
Payment is processed securely at checkout via Shopify Payments.
6. Ordering
Placing an order constitutes an offer to purchase. A contract is formed when we dispatch your order.
We may refuse or cancel orders in cases of fraud or pricing errors.
7. Delivery
We deliver within the UK. Delivery times are estimates only.
Risk passes to you upon delivery.
8. Returns and Refunds
You have 14 days to cancel under UK consumer law.
Unused skincare products must be unopened for hygiene reasons unless faulty.
9. Subscriptions
Subscription charges are communicated in advance. You may cancel before the next billing cycle.
10. Liability
We do not exclude liability for death or personal injury caused by negligence or fraud.
Our total liability is limited to the value of your order.
11. Intellectual Property
All website content is owned or licensed by CellSync Limited and protected by intellectual property law.
12. Governing Law
These Terms are governed by the laws of England and Wales.
13. Changes to Terms
The version published at the time of purchase applies to that order.
14. Complaints
Contact support@cellsync.co.uk for complaints. We aim to respond within 5 working days.
ADR information: https://ctsi.org.uk
15. Contact
CellSync Limited
128 City Road, London, EC1V 2NX
support@cellsync.co.uk
cellsync.co.uk